Aotal is committed to ensuring we are compliant with the New Zealand Privacy Act 2020 and other applicable regulations.
In respect of data collected in the delivery of Aotal products & services to customers and potential customers of Aotal, including the support of those products & services, whereby the collection of personal data is required for that delivery, the data controller is Aotal.
Information Aotal collects
To provide Aotal products & services we collect from you:
- Your personal information
- Personal information about anyone else that you give Aotal products & services to.
You must make sure that your personal information is accurate, complete, up-to-date and not misleading when it is disclosed to Aotal.
How Aotal collects your personal information
Aotal collects your personal information when you:
- Use the Aotal products & services on your computer, mobile, tablet or any other electronic device
- Register as a TAS Developer
- Submit your completed TAS Security and Privacy Questionnaire to Aotal
- Use Aotal support
- Communicate with Aotal via any communication channel
- Enter into any Aotal competitions and promotions
- Register for our events
- Apply for a job with us
- Choose to share your information with us for any other purpose
How Aotal will use your personal information
Aotal will only use your personal information:
- for the purpose of providing you with the Aotal products & services, including to:
- communicate with you
- provide technical and user support
- verify your identity
- administer your accounts
- provide you with a good user experience
- develop new features and content
- improve existing products and services
- determining your suitability for working for Aotal
- keep you updated on things that are happening at Aotal
- for any other purpose you authorise
- for the purpose of Aotal selling all or most of Aotal’s assets
- to comply with Aotal’s legal obligations
How long Aotal holds your personal information
Aotal will hold your personal information for as long as your personal information is required for the purposes it was disclosed and for as long as is necessary for Aotal to comply with its legal obligations.
How Aotal protects your personal information
Aotal will use reasonable care to protect your personal information from unauthorised access, use, modification, disclosure, and loss.
While Aotal utilizes secure connections for data transmission, the transmission of information via the Internet can not be guaranteed secure and as such any information you transmit to Aotal or Aotal transmits to you is transmitted at your own risk.
Aotal utilizes industry standard encryption AES-256 for the encryption of data and data at rest.
Where Aotal stores your personal information
Aotal stores your personal information in both New Zealand and the cloud (AWS Sydney region).
What happens if you don't give Aotal your personal information
If you decide not to give Aotal Your Personal Information, then you:
- will not be able to use the Aotal products & services;
- Can not be a TAS Developer; and
- won't be kept updated on things that are happening at Aotal
What happens if there is a privacy breach
In the event of a privacy breach that Aotal believes has caused (or is likely to cause) serious harm, we will notify the Office of the Privacy Commissioner and affected individuals as soon as possible.
To exercise any of the below rights please contact us at firstname.lastname@example.org and:
- let us have enough information to identify you,
- let us have proof of your identity and address.
- let us know the information to which your request relates.
Where you are a user of our products & services you should email us from the email address that you used to register with Aotal. Receipt of an email from this address may be sufficient to confirm your identity, however we may request one or more identification documents, such as a copy of your driving licence or passport and a recent utility or credit card bill.
Request access to your personal information:
You have the right to access any personal information that Aotal holds about you. If Aotal cannot give you access to the personal information that you have requested, then Aotal will let you know the reasons for not disclosing your personal information.
Aotal will not disclose personal information that Aotal holds about you on behalf of a customer. All requests for information held by Aotal on behalf of a customer need to be made to the customer, not Aotal.
If you are not happy with our reasons, please contact us in the first instance, if you are not satisfied then you have the right to complain to the New Zealand Privacy Commissioner: http://www.privacy.org.nz/your-rights/how-to-complain/.
Request correction of your personal information:
You have the right to request correction of the personal information that Aotal holds about you. Aotal will correct your personal information if it is necessary to ensure that personal information is accurate, up to date, complete and not misleading. If Aotal decides that it is not necessary to correct your personal information, Aotal will let you know the legal reasons for Aotal’s decision. If you are not happy with our legal reasons, please contact us in the first instance, if you are not satisfied then you have the right to complain to the New Zealand Privacy Commissioner: http://www.privacy.org.nz/your-rights/how-to-complain/.
Cookies: A cookie is a small file that can be placed on your computer, mobile, tablet or any other electronic device when you visit websites that are provided as part of Aotal products & services. Cookies allow the relevant website to recognise a user's device. There are two types of cookies:
Session cookies are used to store information about your activities so you can easily move from one webpage to another. These cookies act like a "bookmark" tracking your movement from webpage to webpage of a website so that you do not have to provide the same information that you have already given on earlier webpages. Session cookies only remain in the cookie file of your browser until you close the browser.
Persistent cookies are used to store your preferences in order to improve your experience on future visits to a website. For example, these cookies can remember log-in details or language preferences so that you don't have to continually re-enter these each time you visit the website. Persistent cookies stay in the cookie file of your browser after you have closed your browser, and activate again when you next visit that website
To enable all features and functionality you will need to permit Aotal to place cookies on your device. If you choose not to, then our features and functionality will not be available to you.
For more information about cookies, including how to adjust your internet browser settings to reject cookies, you can visit http://www.allaboutcookies.org/manage-cookies/
If you think that your privacy rights have been breached, you can make a written complaint to Aotal. Contact us at email@example.com.