Privacy Policy


This policy outlines how Aotal Limited (a company registered in New Zealand, with company number 5435864) and its related companies (collectively, “Aotal”) manages your personal information. This privacy policy is intended to be legally binding on you and Aotal .

This privacy policy applies to all products and services offered by Aotal which includes but is not limited to our websites, SnapHire, Talent App Store and all Aotal apps delivered through Talent App Store. Your use of Aotal products & services will indicate your authorisation for Aotal to collect, use, disclose, store and process your personal information in accordance with this privacy policy.

This privacy policy might change

From time to time, Aotal may change this privacy policy and Aotal will notify you of any changes by posting the changed privacy policy on the Aotal website. If you don’t agree with the changes to this privacy policy then you must stop using Aotal products & services.

Aotal recognises that your privacy is important to you, so to help you understand our privacy policy we have divided it into the following sections:

Our Roles

Aotal is committed to ensuring we are compliant with the New Zealand Privacy Act 2020 and other applicable regulations.

In respect of data collected in the delivery of Aotal products & services to customers and potential customers of Aotal, including the support of those products & services, whereby the collection of personal data is required for that delivery, the data controller is Aotal.

In respect of the data collected by our customers whilst using Aotal products & services to deliver primarily (but not limited to) recruitment and human resources services to job seekers and employees of customers, Aotal shall process personal information as a data processor on behalf of our customer. In this scenario our customer is the data controller. Our customer’s privacy policy in addition to this privacy policy, should be read and understood.

Your Information

Information Aotal collects

To provide Aotal products & services we collect from you:

You must make sure that your personal information is accurate, complete, up-to-date and not misleading when it is disclosed to Aotal.

If you give to Aotal personal information about someone else, then you must be authorised to do so and you must tell that person about this privacy policy.

How Aotal collects your personal information

Aotal collects your personal information when you:

How Aotal will use your personal information

Aotal will only use your personal information:

How long Aotal holds your personal information

Aotal will hold your personal information for as long as your personal information is required for the purposes it was disclosed and for as long as is necessary for Aotal to comply with its legal obligations.

How Aotal protects your personal information

Aotal will use reasonable care to protect your personal information from unauthorised access, use, modification, disclosure, and loss.

While Aotal utilizes secure connections for data transmission, the transmission of information via the Internet can not be guaranteed secure and as such any information you transmit to Aotal or Aotal transmits to you is transmitted at your own risk.

Aotal utilizes industry standard encryption AES-256 for the encryption of data and data at rest.

Where Aotal stores your personal information

Aotal stores your personal information in both New Zealand and the cloud (AWS Sydney region).

What happens if you don't give Aotal your personal information

If you decide not to give Aotal Your Personal Information, then you:

What happens if there is a privacy breach

In the event of a privacy breach that Aotal believes has caused (or is likely to cause) serious harm, we will notify the Office of the Privacy Commissioner and affected individuals as soon as possible.

Your Rights

To exercise any of the below rights please contact us at and:

Where you are a user of our products & services you should email us from the email address that you used to register with Aotal. Receipt of an email from this address may be sufficient to confirm your identity, however we may request one or more identification documents, such as a copy of your driving licence or passport and a recent utility or credit card bill.

Request access to your personal information:

You have the right to access any personal information that Aotal holds about you. If Aotal cannot give you access to the personal information that you have requested, then Aotal will let you know the reasons for not disclosing your personal information.

Aotal will not disclose personal information that Aotal holds about you on behalf of a customer. All requests for information held by Aotal on behalf of a customer need to be made to the customer, not Aotal.

 If you are not happy with our reasons, please contact us in the first instance, if you are not satisfied then you have the right to complain to the New Zealand Privacy Commissioner:

Request correction of your personal information:

You have the right to request correction of the personal information that Aotal holds about you. Aotal will correct your personal information if it is necessary to ensure that personal information is accurate, up to date, complete and not misleading. If Aotal decides that it is not necessary to correct your personal information, Aotal will let you know the legal reasons for Aotal’s decision. If you are not happy with our legal reasons, please contact us in the first instance, if you are not satisfied then you have the right to complain to the New Zealand Privacy Commissioner:


Cookies: A cookie is a small file that can be placed on your computer, mobile, tablet or any other electronic device when you visit websites that are provided as part of Aotal products & services. Cookies allow the relevant website to recognise a user's device. There are two types of cookies:

  1. Session cookies are used to store information about your activities so you can easily move from one webpage to another. These cookies act like a "bookmark" tracking your movement from webpage to webpage of a website so that you do not have to provide the same information that you have already given on earlier webpages. Session cookies only remain in the cookie file of your browser until you close the browser.

  2. Persistent cookies are used to store your preferences in order to improve your experience on future visits to a website. For example, these cookies can remember log-in details or language preferences so that you don't have to continually re-enter these each time you visit the website. Persistent cookies stay in the cookie file of your browser after you have closed your browser, and activate again when you next visit that website

Aotal uses cookies in order to make it easier to use Aotal products & services, and to help Aotal to analyse the profile of visitors and users in order to improve usability and features.

To enable all features and functionality you will need to permit Aotal to place cookies on your device. If you choose not to, then our features and functionality will not be available to you.

For more information about cookies, including how to adjust your internet browser settings to reject cookies, you can visit

Privacy complaints

If you think that your privacy rights have been breached, you can make a written complaint to Aotal. Contact us at